To download Brother FAX-1360 Parts Manual follow the instructions on the page. Registration Log in. Files for Brother FAX-1360 Fax. Brother FAX-1360 User Manual;.
USER’S GUIDE FAX-1360 If you need to call Customer Service Please complete the following information for future reference: Model Number: FAX-1360 Serial Number: 1 Date of Purchase: Place of Purchase: 1 The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.com/registration/ By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother: „ may serve as confirmation of the purchase date of your product should you lose your receipt; „ may support an insurance claim by you in the event of product loss covered by insurance; and, „ will help us notify you of enhancements to your product and special offers. The most convenient and efficient way to register your new product is online at http://www.brother.com/registration/ © 2006 Brother Industries, Ltd. Brother numbers IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother: „ may serve as confirmation of the purchase date of your product should you lose your receipt; „ may support an insurance claim by you in the event of product loss covered by insurance; and, „ will help us notify you of enhancements to your product and special offers. Please complete and fax the Brother Warranty Registration And Test Sheet or, for your convenience and most efficient way to register your new product, register on-line at http://www.brother.com/registration/ FAQs (frequently asked questions) The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function Center needs. You can download the latest software documents and utilities, read FAQs and troubleshooting tips, and learn how to get the most from your Brother product. http://solutions.brother.com For Customer Service In USA: 1-800-284-4329 (voice) 1-901-379-1215 (fax) 1-800-284-3238 (TTY service for the hearing-impaired) In Canada: 1-877-BROTHER (voice) (514) 685-4898 (fax) Service Center Locator (USA only) For the location of a Brother authorized service center, call 1-800-284-4357. Service Center Locations (Canada only) For the location of a Brother authorized service center, call 1-877-BROTHER. i Brother fax back system (USA only) Brother has installed an easy-to-use fax back system, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to receive faxed instructions and an Index of fax back subjects. In USA only: 1-800-521-2846 Ordering accessories and supplies For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (In the USA, you can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.) In USA: 1-888-879-3232 (voice) 1-800-947-1445 (fax) http://www.brothermall.com In Canada: Description Ink Cartridge Standard <black> Inkjet Plain Paper (Letter size / 250 sheets) Telephone Line Cord Telephone Handset Handset Curled Cord User's Guide LG3077001 (USA only) LF380004 (USA only) LG3768004 (USA only) LP5035001 (English for USA and Canada) LP5035002 (French For Canada) 1-877-BROTHER (voice) Item LC51BK (Prints approx. 500 pages) BP60PL (USA only) ii Notice - Disclaimer of Warranties (USA and Canada) BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER'S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. IN NO EVENT WILL BROTHER'S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER'S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER'S LICENSOR'S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice. Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication. iii Brother® One Year Limited Warranty and Replacement Service (USA only) Who is covered: „ This limited warranty (“warranty”) is given only to the original end-use/retail purchaser (referred to in this warranty as “Original Purchaser”) of the accompanying product, consumables and accessories (collectively referred to in this warranty as “this Product”). „ If you purchased a product from someone other than an authorized Brother reseller in the United States or if the product was used (including but not limited to floor models or refurbished product), prior to your purchase you are not the Original Purchaser and the product that you purchased is not covered by this warranty. What is covered: „ This Product includes a Machine and Consumable and Accessory Items. Consumable and Accessory Items include but are not limited to print heads, toner, drums, ink cartridges, print cartridges, refill ribbons, therma PLUS paper, thermal paper and the cordless handset battery. „ Except as otherwise provided herein, Brother warrants that the Machine and the accompanying Consumable and Accessory Items will be free from defects in materials and workmanship, when used under normal conditions. „ This warranty applies only to products purchased and used in the United States. For products purchased in, but used outside, the United States, this warranty covers only warranty service within the United States (and does not include shipping outside the United States). What is the length of the Warranty Periods: „ Machines: one year from the original purchase date. „ Accompanying Consumable and Accessory Items: 90 days from the original purchase date or the rated life of consumable, whichever comes first. What is NOT covered: This warranty does not cover: 1 Physical damage to this Product; 2 Damage caused by improper installation, improper or abnormal use, misuse, neglect or accident (including but not limited to transporting this Product without the proper preparation and/or packaging); 3 Damage caused by another device or software used with this Product (including but not limited to damage resulting from use of non Brother®-brand parts and Consumable and Accessory Items); 4 Consumable and Accessory Items that expired in accordance with a rated life; and, 5 Problems arising from other than defects in materials or workmanship. 6 Normal Periodic Maintenance Items, such as Paper Feeding Kit, Fuser and Laser Units. This limited warranty is VOID if this Product has been altered or modified in any way (including but not limited to attempted warranty repair without authorization from Brother and/or alteration/removal of the serial number). What to do if you think your Product is eligible for warranty service: Report your issue to either our Customer Service Hotline at 1-800-284-4329 for Fax, MFC and DCP and 1-800-276-7746 for Printers, or to a Brother Authorized Service Center within the applicable warranty period. Supply Brother or the Brother Authorized Service Center with a copy of your dated bill of sale showing that this Product was purchased within the U.S. For the name of local Brother Authorized Service Center(s), call 1-800-521-2846. What Brother will ask you to do: After contacting Brother or a Brother Authorized Service Center, you may be required to deliver (by hand if you prefer) or send the Product properly packaged, freight prepaid, to the Authorized Service Center together with a photocopy of your bill of sale. You are responsible for the cost of shipping, packing product, and insurance (if you desire). You are also responsible for loss or damage to this Product in shipping. What Brother will do: If the problem reported concerning your Machine and/or accompanying Consumable and Accessory Items is covered by this warranty and if you first reported the problem to Brother or an Authorized Service Center within the applicable warranty period, Brother or its Authorized Service Center will repair or replace the Machine and/or accompanying Consumable and Accessory Items at no charge to you for parts or labor. The decision as to whether to repair or replace the Machine and/or accompanying Consumable and Accessory Items is made by Brother in its sole iv Brother® One Year Limited Warranty and Replacement Service (USA only) discretion. Brother reserves the right to supply a refurbished or remanufactured replacement Machine and/or accompanying Consumable and Accessory Items and use refurbished parts provided such replacement products conform to the manufacturer's specifications for new product/parts. The repaired or replacement Machine and/or accompanying Consumable and Accessory Items will be returned to you freight prepaid or made available for you to pick up at a conveniently located Authorized Service Center. If the Machine and/or accompanying Consumable and Accessory Items are not covered by this warranty (either stage), you will be charged for shipping the Machine and/or accompanying Consumable and Accessory Items back to you and charged for any service and/or replacement parts/products at Brother's then current published rates. The foregoing are your sole (i.e., only) and exclusive remedies under this warranty. What happens when Brother elects to replace your Machine: When a replacement Machine is authorized by Brother, and you have delivered the Machine to an Authorized Service Center, the Authorized Service Center will provide you with a replacement Machine after receiving one from Brother. If you are dealing directly with Brother, Brother will send to you a replacement Machine with the understanding that you will, after receipt of the replacement Machine, supply the required proof of purchase information, together with the Machine that Brother agreed to replace. You are then expected to pack the Machine that Brother agreed to replace in the package from the replacement Machine and return it to Brother using the pre-paid freight bill supplied by Brother in accordance with the instructions provided by Brother. Since you will be in possession of two machines, Brother will require that you provide a valid major credit card number. Brother will issue a hold against the credit card account number that you provide until Brother receives your original Product and determines that your original Product is entitled to warranty coverage. Your credit card will be charged up to the cost of a new Product only if: (i) you do not return your original Product to Brother within five (5) business days; (ii) the problems with your original Product are not covered by the limited warranty; (iii) the proper packaging instructions are not followed and has caused damage to the product; or (iv) the warranty period on your original Product has expired or has not been sufficiently validated with a copy of the proof of purchase (bill of sale). The replacement Machine you receive (even if refurbished or remanufactured) will be covered by the balance of the limited warranty period remaining on the original Product, plus an additional thirty (30) days. You will keep the replacement Machine that is sent to you and your original Machine shall become the property of Brother. Retain your original Accessory Items and a copy of the return freight bill, signed by the courier. Limitations: Brother is not responsible for damage to or loss of any equipment, media, programs or data related to the use of this Product. Except for that repair or replacement as described above, Brother shall not be liable for any direct, indirect, incidental or consequential damages or specific relief. Because some states do not allow the exclusion or limitation of consequential or incidental damages, the above limitation may not apply to you. THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, WRITTEN OR ORAL, WHETHER EXPRESSED BY AFFIRMATION, PROMISE, DESCRIPTION, DRAWING, MODEL OR SAMPLE. ANY AND ALL WARRANTIES OTHER THAN THIS ONE, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED. „ This Limited Warranty is the only warranty that Brother is giving for this Product. It is the final expression and the exclusive and only statement of Brother's obligations to you. It replaces all other agreements and understandings that you may have with Brother or its representatives. „ This warranty gives you certain rights and you may also have other rights that may vary from state to state. „ This Limited Warranty (and Brother's obligation to you) may not be changed in any way unless you and Brother sign the same piece of paper in which we (1) refer to this Product and your bill of sale date, (2) describe the change to this warranty and (3) agree to make that change. Important: We recommend that you keep all original packing materials, in the event that you ship this Product. © 2003, 2006 Brother International Corporation v BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (Canada only) Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centers, will repair this MFC/Facsimile machine free of charge if defective in material or workmanship. This Limited Warranty does not include cleaning, consumables (including, without limitation, print cartridges, print head, toner and drum) or damage caused by accident, neglect, misuse or improper installation or operation, any damage caused from service, maintenance, modifications, or tampering by anyone other than a Brother Authorized Service Representative, or from the use of supplies or consumable items that are non-Brother products. Operation of the MFC/Facsimile machine in excess of the specifications or with the Serial Number or Rating Label removed shall be deemed abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser. In order to obtain warranty service, the MFC/Facsimile machine must be delivered or shipped freight prepaid by the end user/purchaser to a “Brother” Authorized Service Center, together with your Proof of Purchase in the form of a Sales Receipt. For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on applicable models) during shipping will cause severe damage to the MFC/Facsimile and will VOID the Warranty. (Refer to your User's Guide for proper packaging.) For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your print head resulting from packing without the ink cartridges will VOID your warranty. (Refer to your User's Guide for proper packaging.) BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED. No oral or written information, advice or representation provided by Brother, its Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create another warranty or modify this warranty. This warranty states Brother's entire liability and your exclusive remedy against Brother for any failure of the MFC/Facsimile machine to operate properly. Neither Brother nor anyone else involved in the development, production, or delivery of this MFC/Facsimile machine shall be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, arising from the use of or inability to use the product, even if advised by the end user/purchaser of the possibility of such damages. Since some Provinces do not allow the above limitation of liability, such limitation may not apply to you. This Limited Warranty gives you specific legal rights and you may also have other rights which vary from Providence to Providence. Warranty Service is available at Brother Authorized Service Centers throughout Canada. For Technical Support or for the name and location of your nearest Authorized Service Center call 1-877-BROTHER. Internet support: [email protected] or browse Brother's Web Site: www.brother.com Brother International Corporation (Canada) Ltd. 1 Rue Hôtel de Ville Dollard-Des-Ormeaux, QC H9B 3H6 vi Table of Contents Section I 1 General 2 General Information Using the documentation ....................................................................................... 2 Symbols and conventions used in the documentation .................................... 2 Control panel overview .......................................................................................... 3 2 Loading documents and paper 5 Loading documents ............................................................................................... 5 Using the ADF ................................................................................................. 5 Scannable area ............................................................................................... 6 Handling and using plain paper ............................................................................. 6 Choosing the right media................................................................................. 7 Loading paper........................................................................................................ 8 How to load paper ........................................................................................... 8 Printable Area ................................................................................................10 3 General setup 11 On/Off key ........................................................................................................... 11 Turning the machine off................................................................................. 11 Turning the machine on ................................................................................. 11 On/Off setting .....................................................................................................11 Mode Timer..........................................................................................................12 Paper settings...................................................................................................... 12 Paper Size .....................................................................................................12 Volume Settings...................................................................................................12 Ring Volume .................................................................................................. 12 Beeper Volume ..............................................................................................12 Speaker Volume ............................................................................................13 Handset Volume ........................................................................................... 13 Choosing the Handset Volume (For Volume Amplify) .................................. 13 Setting Volume Amplify ................................................................................. 14 Automatic Daylight Savings Time ........................................................................ 14 LCD display ......................................................................................................... 14 LCD Contrast................................................................................................. 14 4 Security features 15 TX Lock ............................................................................................................... 15 Setting and changing the TX Lock password ................................................ 15 Turning TX Lock on/off ..................................................................................16 vii Section II Fax 5 Sending a fax 18 Entering Fax mode ..............................................................................................18 Faxing from the ADF ....................................................................................18 Canceling a fax in progress ...........................................................................18 Broadcasting ........................................................................................................18 Canceling a Broadcast in progress................................................................19 Additional sending operations..............................................................................19 Sending faxes using multiple settings ...........................................................19 Contrast .........................................................................................................19 Changing Fax Resolution ..............................................................................20 Dual access ...................................................................................................20 Real time transmission ..................................................................................20 Overseas Mode .............................................................................................21 Delayed Faxing..............................................................................................21 Delayed Batch Transmission .........................................................................21 Checking and canceling waiting jobs.............................................................22 Sending a fax manually .................................................................................22 Sending a fax at the end of a conversation ...................................................22 Out of Memory message ...............................................................................22 6 Receiving a Fax 23 Receive modes ....................................................................................................23 Choosing the Receive Mode .........................................................................23 Using receive modes ...........................................................................................24 Fax only .........................................................................................................24 Fax/Tel...........................................................................................................24 Manual ...........................................................................................................24 External TAD .................................................................................................24 Receive mode settings ........................................................................................24 Ring Delay .....................................................................................................24 F/T Ring Time (Fax/Tel mode only) ...............................................................25 Easy Receive.................................................................................................25 Additional receiving operations ............................................................................26 Printing a reduced incoming fax ....................................................................26 Receiving a fax at the end of a conversation.................................................26 Printing a fax from the memory .....................................................................26 viii 7 Telephone Services and External devices 27 Voice Operations ................................................................................................27 Making a telephone call................................................................................. 27 Hold .............................................................................................................. 27 Tone or pulse (Canada only) .........................................................................27 Fax/Tel mode when the power key is on ....................................................... 27 Fax/Tel mode when the power key is off ....................................................... 27 Telephone services..............................................................................................28 Distinctive Ring ..............................................................................................28 Caller ID......................................................................................................... 30 Connecting an external TAD (telephone answering device)................................31 Connections...................................................................................................31 Recording an outgoing message (OGM) on an external TAD .......................32 Special line considerations ............................................................................ 32 Multi-line connections (PBX) .........................................................................33 External and extension phones ...........................................................................34 Connecting an external or extension telephone ............................................34 Using external and extension telephones......................................................34 Using a non-Brother cordless external telephone ......................................... 34 Using remote codes.......................................................................................34 8 Dialing and storing numbers 36 How to Dial ..........................................................................................................36 Manual dialing ............................................................................................... 36 One-Touch Dialing.........................................................................................36 Speed-Dialing ................................................................................................36 Search ........................................................................................................... 37 Fax Redial .....................................................................................................37 Storing numbers .................................................................................................. 37 Storing a pause ............................................................................................. 37 Storing One-Touch Dial numbers ..................................................................38 Storing Speed-Dial numbers .........................................................................38 Changing One-Touch and Speed-Dial numbers ........................................... 38 Setting up Groups for broadcasting ...............................................................39 Dialing access codes and credit card numbers ............................................. 39 9 Remote fax options 40 Fax Forwarding.................................................................................................... 40 Paging .................................................................................................................40 Fax Storage ......................................................................................................... 41 Changing Remote Fax Options ...........................................................................41 Turning off Remote Fax Options ................................................................... 41 Remote Retrieval................................................................................................. 42 Setting a Remote Access Code..................................................................... 42 Using your Remote Access Code..................................................................42 Retrieving fax messages ............................................................................... 43 Changing your Fax Forwarding number ........................................................43 Remote fax commands........................................................................................ 44 ix 10 Printing Reports 45 Fax reports...........................................................................................................45 Transmission Verification Report...................................................................45 Fax Journal (activity report) ...........................................................................45 Reports ................................................................................................................46 How to print a report ......................................................................................46 11 Polling 47 Polling receive .....................................................................................................47 Setup for polling receive ................................................................................47 Sequential polling ..........................................................................................47 Polled transmit .....................................................................................................48 Setup for polled transmit................................................................................48 Section III Copy 12 Making copies 50 How to copy .........................................................................................................50 Entering Copy mode ......................................................................................50 Making a single copy .....................................................................................50 Making multiple copies ..................................................................................50 Stop copying ..................................................................................................50 Copy options ........................................................................................................51 Changing copy quality ..................................................................................51 Enlarging or reducing the image copied ........................................................52 Making N in 1 copies .....................................................................................53 Sorting copies using the ADF ........................................................................53 Adjusting Brightness and Contrast ................................................................54 Paper options ................................................................................................54 x Section IV Appendixes A Safety and Legal 56 Choosing a location ............................................................................................. 56 To use the machine safely................................................................................... 57 Important safety instructions.......................................................................... 60 Standard telephone and FCC Notices (These notices are in effect on models sold and used in the United States only) ................................. 62 Federal Communications Commission (FCC) Compliance Notice (USA only) ......63 Industry Canada Compliance Statement (Canada only) ............................... 64 Trademarks ...................................................................................................64 B Troubleshooting and Routine Maintenance 65 Troubleshooting ...................................................................................................65 If you are having difficulty with your machine ................................................ 65 Error messages ...................................................................................................68 Transferring your faxes or Fax Journal report ...............................................70 Document jam ............................................................................................... 71 Printer jam or paper jam ................................................................................72 Dial Tone ...................................................................................................... 73 Phone line interference..................................................................................73 Routine maintenance........................................................................................... 74 Replacing the ink cartridge ............................................................................ 74 Cleaning the outside of the machine .............................................................76 Cleaning the scanner..................................................................................... 77 Cleaning the machine printer platen .............................................................. 77 Cleaning the paper pick-up roller................................................................... 78 Cleaning the print head ................................................................................. 78 Checking the print quality .............................................................................. 79 Checking the print alignment .........................................................................80 Checking the ink volume ............................................................................... 80 Machine Information ............................................................................................81 Checking the serial number ...........................................................................81 Packing and shipping the machine ......................................................................81 C Menu and Features 83 On-screen programming...................................................................................... 83 Menu table .....................................................................................................83 Memory storage............................................................................................. 83 Menu keys ........................................................................................................... 84 Menu Table..........................................................................................................85 Entering Text .......................................................................................................90 xi D Specifications 91 General ................................................................................................................91 Print media...........................................................................................................92 Fax.......................................................................................................................93 Copy ....................................................................................................................94 Consumable items ...............................................................................................95 E F Glossary Index 96 99 xii Section I General General Information Loading documents and paper General setup Security features I 2 5 11 15 1 General Information 1 Using the documentation Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. 1 Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation. Bold Bold typeface identifies specific keys on the machine’s control panel. Italicized typeface emphasizes an important point or refers you to a related topic. Text in the Courier New font identifies messages on the LCD of the machine. 1 Italics Courier New Warnings tell you what to do to prevent possible personal injury. Electrical Hazard icons alert you to possible electrical shock. Cautions specify procedures you must follow or avoid to prevent possible damage to the machine or other objects. Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features. Improper Setup icons alert you to devices and operations that are not compatible with the machine. 2 General Information Control panel overview FAX-1360 1 1 1 1 11 10 2 9 3 4 1 LCD (liquid crystal display) 5 6 7 8 Displays messages on the screen to help you set up and use your machine. 2 One-Touch keys Instantly accesses your stored Quick-Dial numbers. „ Shift When held down, lets you access One-Touch numbers 6 to 10. Fax keys „ Redial/Pause Redials the last number called. It also inserts a pause when programming quick-dial numbers. „ Resolution Lets you temporarily change the resolution when sending a fax. „ Hook/Hold Press before dialing if you want to make sure a fax machine will answer, and then press Start. Also, lets you place telephone calls on hold. 4 „ Receive Mode Press to select how your fax machine will handle incoming calls. (See Choosing the Receive Mode on page 23.) Ink Lets you clean the print head, check the print quality, and check the available ink volume. Copy keys „ Copy Options Lets you temporarily change multiple copy settings. Dial Pad Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the machine. (Canada only) The # key lets you temporarily switch the dialing mode during a telephone call from Pulse to Tone. 5 3 6 3 Chapter 1 7 Menu keys: „ Menu Lets you access the Menu to program your settings in the machine. „ a Search/Speed Dial Lets you look up and dial numbers that are stored in the memory. „ Volume keys d c In Fax mode, you can press these keys to adjust the ring volume. d Press to scroll backward to a menu selection. a or b Press to scroll through the menus and options. Clear/Back Press to cancel the current setting. OK Lets you store your settings in the machine. Start „ Lets you start sending faxes or making copies in black & white. „ „ „ „ 8 9 Stop/Exit Stops an operation or exits from a menu. 10 On/Off You can turn the machine on or off. 11 Mode keys: „ Fax Lets you access Fax mode. „ Copy Lets you access Copy mode. 4 2 Loading documents and paper „ Make sure documents written with ink are completely dry. 2 Loading documents You can send a fax and make copies from the ADF (automatic document feeder). 2 a 2 Using the ADF The ADF can hold up to 20 pages and feeds each sheet individually. Use standard 20 lb (80 g/m2) paper and always fan the pages before putting them in the ADF. Open the document support (1) and the document tray (2) and then pull out the extension (3). 2 1 Recommended environment Temperature: Humidity: Paper: 68 to 86° F (20 to 30° C) 50% to 70% 20 lb LTR (80 g/m 2 A4) 2 2 3 b Document Sizes Supported Length: Width: Weight: 5 to14 in. (127 to 355.6 mm) 3.5 to 8.5 in. (89 to 215.9 mm) 17 to 24 lb (64 to 90 g/m 2) 2 Fan the pages well. Make sure you put the documents face down, top edge first in the ADF until you feel them touch the feed roller. Adjust the paper guides (1) to fit the width of your documents. c How to load documents CAUTION DO NOT pull on the document while it is feeding. DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper clipped, pasted or taped. DO NOT use cardboard, newspaper or fabric. 2 1 5 Chapter 2 Scannable area The figures below show the areas you cannot scan on paper. 2 „ Avoid touching the printed surface of the paper immediately after printing; the surface may not be completely dry and may stain your fingers. • Store paper in its original packaging, and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat. Improper Setup DO NOT use the following kinds of paper: 1 3 4 2 Usage Document Top (1) Size Bottom (2) Fax Letter A4 Copy Letter A4 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm) Left (3) Right (4) 0.16 in. (4 mm) 0.12 in. (3 mm) 0.16 in. (4 mm) 0.12 in. (3 mm) • Damaged, curled, wrinkled, or irregularly shaped paper 1 1 1 0.08 in. (2 mm) or longer • Extremely shiny or highly textured paper • Paper already printed on by a printer • Paper that cannot be arranged uniformly when stacked • Paper made with a short grain Handling and using plain paper You can use plain paper only. We recommend testing various paper types before buying large quantities. To get the best print quality, we suggest using Brother paper. (See table below.) 2 Paper capacity of the output paper tray Up to 50 sheets of 20 lb Letter or 80 g/m 2 A4 paper. Brother paper Paper Type Letter Plain Item BP60PL (USA only) 6 Loading documents and paper Choosing the right media Paper type and size for each operation Paper Type Cut Sheet Paper Size Letter A4 Legal 8 1/2 × 11 in. (216 × 279 mm) 8.3 × 11.7 in. (210 × 297 mm) 8 1/2 × 14 in. (216 × 356 mm) Usage Fax Yes Yes Yes Copy Yes Yes Yes 2 2 2 Paper weight, thickness and capacity Paper Type Cut Sheet 1 2 Weight 17 to 32 lb (64 to 120 g/m2) Thickness 0.003 to 0.006 in. (0.08 to 0.15 mm) No. of sheets 100 1 Plain Paper Up to 50 sheets for Legal size paper 20 lb (80 g/m2). Up to 100 sheets of 20 lb (80 g/m2)paper. 7 Chapter 2 Loading paper How to load paper c 2 2 Press and slide the paper side guides (1) and paper length guide (2) to fit the paper size. a If the paper support flap (1) is open, close it. Open the output paper tray cover (2). Pull the paper tray completely out of the machine. 1 2 1 d Fan the stack of paper well to avoid paper jams and misfeeds. 2 Note b Always make sure the paper is not curled. Press and hold the universal guide release button (1) as you slide out the front of the paper tray to match the paper size you are using. e Gently put the paper into the paper tray print side down and top edge first. Check that the paper is flat in the tray. 1 8 Loading documents and paper f Gently adjust the paper side guides with both hands and the paper length guide to fit the paper. Make sure that the paper side guides and paper length guide touch the edges of the paper. h Slowly push the paper tray completely into the machine. 2 i Note Be careful that you do not push the paper in too far; it may lift at the back of the tray and cause feed problems. While holding the paper tray in place, pull out the paper support (1) until it clicks and unfold the paper support flap (2). 2 g Close the output paper tray cover (1) and slide it forward. 1 1 Note If you are using Legal size paper, the paper tray cover does not slide all the way to the end of the paper tray. Note Do not use the paper support flap for Legal paper. 9 Chapter 2 Printable Area The figure below shows the unprintable areas on cut sheet paper. The machine cannot print in the shaded areas. Cut Sheet Paper 2 1 3 4 2 Top (1) Cut Sheet 0.12 in. (3 mm) Bottom (2) 0.12 in. (3 mm) Left (3) 0.16 in. (4 mm) Right (4) 0.16 in. (4 mm) 10 3 Note General setup On/Off setting 3 On/Off key When the machine is idle, you can turn it on and off by pressing the On/Off key. 3 3 If you have connected an external telephone or TAD, it is always available. Turning the machine off You can customize the machine's On/Off key. The default setting is Fax Receive:Off. Your machine will not work when it is switched off, but it will clean the print head periodically. If you turn this setting to Fax Receive:On, you can receive faxes or calls even when the machine is switched off. (See On/Off key on this page.) 3 3 a Press and hold down the On/Off key until the LCD shows Shutting Down. The LCD light goes off. a b Press Menu, 1, 5. Press a or b to choose Fax Receive:On or Fax Receive:Off. Press OK . Press Stop/Exit . Receive mode Available operations No machine operations will be available. Turning the machine on 3 c a Press On/Off key. On/Off setting — Fax Receive: Off (factory setting) Fax Fax Only Receive: External On 1 2 TAD Fax/Tel Fax Receive Easy Receive Delayed Fax 3 Fax Forward 3 Paging 3 Fax Storage 3 Remote Retrieval 3 Manual Easy Receive Delayed Fax 3 1 2 You cannot receive a fax with Start. You can receive telephone calls by lifting the handset. Set before you switch off the machine. 3 11 Chapter 3 Mode Timer The machine has mode keys on the control panel: Fax and Copy. You can change the amount of time the machine takes after the last Copy operation before it returns to Fax mode. If you choose Off, the machine stays in the mode you used last. 3 Volume Settings Ring Volume You can choose a range of ring volume levels, from High to Off. While in Fax mode , press d or c to adjust the volume level. The LCD shows the current setting, and each key press will change the volume to the next level. The machine will keep the new setting until you change it. You can also change the volume through the menu, by following the instructions below: 3 3 a b Press Menu, 1, 1. Press a or b to choose 0 Sec, 30 Secs, 1 Min, 2 Mins, 5 Mins or Off. Press OK. Press Stop/Exit . c Setting the Ring Volume from the menu 3 Paper settings Paper Size You can use three sizes of paper for printing faxes and copies: Letter, Legal and A4. When you change the size of paper you load in the machine, you will need to change the paper size setting at the same time so your machine can fit an incoming fax on the page. a b 3 3 Press Menu, 1, 3, 1. Press a or b to choose Low, Med, High or Off. Press OK. Press Stop/Exit. c Beeper Volume When the beeper is on, the machine will beep when you press a key, make a mistake or after you send or receive a fax. You can choose a range of volume levels, from High to Off. 3 a b c Press Menu, 1, 2. Press a or b to choose Letter, Legal or A4. Press OK. Press Stop/Exit . a b c Press Menu, 1, 3, 2. Press a or b to choose Low, Med, High or Off Press OK. Press Stop/Exit. 12 General setup Speaker Volume You can choose a range of speaker volume levels, from High to Off. 3 Choosing the Handset Volume (For Volume Amplify) Before you begin to use the machine, you must decide if you need to set the handset volume to Vol Amplify:On for a user who is hearing-impaired. The AMPLIFY volume level complies with FCC standards. Vol Amplify:Off This default setting is appropriate if none of the users are hearing-impaired. During a conversation, users can press d or c on the control panel to adjust the volume to Low or High. When the handset is replaced, the handset volume will remain until you change it again. Vol Amplify:On - Temporary This setting is appropriate if some of the users are hearing-impaired. During a conversation, users can press d or c on the control panel to adjust the volume to Low, High or Volume Amplify . When the handset is replaced, the handset volume returns to the default setting of Low. Vol Amplify:On - Permanent Choose Vol Amplify:On—Permanent if all of the users are hearing-impaired. During a conversation, users can press d or c on the control panel to adjust the volume to Low, High or Volume Amplify . When the handset is replaced, the handset volume returns to the default setting of Volume Amplify. 3 a b c a b c Press Menu, 1, 3, 3. Press a or b to choose Low, Med, High or Off. Press OK . Press Stop/Exit . 3 You can also adjust the speaker volume by pressing Hook/Hold. Press Hook/Hold. Press d or c . This setting will stay until you change it again. Press Hook/Hold. Handset Volume 3 a b c Press Menu, 1, 3, 4. Press a or b to choose Low or High. Press OK . Press Stop/Exit . Note • You can adjust the handset volume any time you are talking on the telephone. There are two handset volume levels, Low and High. The default setting is Low. • Press d or c to adjust the volume level. The LCD shows the setting you are choosing. The new setting will remain until you change it again. Note When you press d or c on the control panel to adjust the volume, the LCD shows the setting you are choosing. Each key press changes the volume to the next setting. WARNING It is important that you do NOT choose Permanent unless ALL the users are hearing-impaired. Otherwise, the default setting of Volume Amplify may damage the hearing of some users. 13 Chapter 3 Setting Volume Amplify Please carefully read Choosing the Handset Volume (For Volume Amplify) on page 13. 3 Automatic Daylight Savings Time You can set the machine to change automatically for daylight savings time. It will reset itself forward one hour in the Spring and backward one hour in the Fall. Make sure you have set the correct date and time in the Date/Time setting. 3 a b Press Menu, 1, 3, 5. Do one of the following. „ If none of the users are hearingimpaired, press a or b to choose Off, and then press OK and go to step d. „ If some or all of the users are hearing-impaired, press a or b to choose On , and then press OK . a b c Press Menu, 1, 4. Press a or b to choose On or Off. Press OK. Press Stop/Exit. c Do one of the following. „ If all the users are hearing-impaired, press a or b to choose Permanent, and then press OK . „ If only some of the users are hearingimpaired, choose Temporary, and then press OK . LCD display LCD Contrast You can adjust the LCD contrast for a sharper and more vivid display. If you are having difficulty reading the LCD, try changing the contrast setting. 3 3 d Press Stop/Exit . a b c Press Menu, 1, 6. Press a or b to choose Light or Dark . Press OK. Press Stop/Exit. 14 4 Security features Setting and changing the TX Lock password Setting the password Note If you have already set the password, you will not need to set it again. 4 TX Lock TX Lock lets you prevent unauthorized access to the machine. You will not be able to continue to schedule Delayed Faxes or Polling jobs. However, any pre-scheduled Delayed Faxes will be sent even if you turn on TX Lock, so they will not be lost. While TX Lock is On, the following operations are available: „ Receiving faxes „ Receiving calls „ Fax Forwarding (If Fax Forwarding was already On) „ Remote retrieval (If Fax Storage was already On) While TX Lock is On, the following operations are NOT available: „ Sending faxes „ Copying 4 4 4 4 a b c d a b c d e f Press Menu, 2, 0, 1. Enter the 4-digit number for the password. Press OK . When the LCD shows Verify: re-enter the password. Press OK . Press Stop/Exit . 4 Changing the TX Lock password Press Menu, 2, 0, 1. Press a or b to choose Set Password. Press OK . Enter a 4-digit number for the current password. Press OK . Enter a 4-digit number for the new password. Press OK . When the LCD shows Verify: re-enter the password. Press OK . Press Stop/Exit . Note If you forget the TX Lock password, please call Brother Customer Service. (See Brother numbers on page i.) 15 Chapter 4 Turning TX Lock on/off Turning TX Lock on 4 4 a b c Press Menu, 2, 0, 1. Press a or b to choose Set TX Lock. Press OK. Enter the registered 4-digit password. Press OK. The machine goes offline and the LCD shows TX Lock Mode. 4 Turning TX Lock off a b Press Menu. Enter the registered 4-digit password. Press OK. TX lock is automatically turned off. Note If you enter the wrong password, the LCD shows Wrong Password and stays offline. The machine will stay in TX Lock mode until the registered password is entered. 16 Section II Fax Sending a fax Receiving a Fax Telephone Services and External devices Dialing and storing numbers Remote fax options Printing Reports Polling II 18 23 27 36 40 45 47 5 Sending a fax Broadcasting Broadcasting is when the same fax message is automatically sent to more than one fax number. You can include Groups, One-Touch, Speed-Dial numbers, and up to 50 manually dialed numbers in the same broadcast. After the broadcast is finished, a Broadcast Report will be printed. 5 Entering Fax mode To enter fax mode, press the key will glow green. (Fax), and 5 5 Faxing from the ADF 5 a b c d Make sure you are in Fax mode . Put the document face down in the ADF. Dial the fax number. Press Start. The machine starts scanning the document. a b c Make sure you are in Fax mode Load your document. Enter a number. Press OK . You can use either a One-Touch, a Speed-Dial, a Group, or a manually entered number. . Note • To cancel, press Stop/Exit. • If the memory is full, the fax will be sent in real time. d e 5 Repeat c until you have entered all the fax numbers you wish to broadcast to. Press Start. Canceling a fax in progress If you want to cancel a fax while the machine is scanning, dialing or sending, press Stop/Exit. Note • If you did not use up any of the numbers for Groups, access codes or credit card numbers, you can ‘broadcast’ faxes to as many as 160 different numbers. • The available memory will vary depending on the types of jobs in the memory and the number of locations used for broadcasting. If you broadcast to the maximum numbers available, you will not be able to use dual access. • Enter the long dialing sequence numbers as you would normally, but remember that each One-Touch and Speed-Dial number counts as one number, so the number of locations you can store becomes limited. • If the memory is full, press Stop/Exit to stop the job. If more than one page has been scanned, press Start to send the portion that is in the memory. 18 Sending a fax Canceling a Broadcast in progress 5 Additional sending operations Sending faxes using multiple settings When you send a fax you can choose any combination of these settings: resolution, contrast, overseas mode and real time transmission. 5 a b Press Menu, 2, 6. The LCD will show the fax number being dialed. Press OK . The LCD will show the job number: XXXXXXXXX 1.Clear 2.Exit 5 c d e Press 1 to clear. The LCD will then show the Broadcast job number and 1.Clear 2.Exit. To cancel the Broadcast, press 1. Press Stop/Exit . a b c d Make sure you are in Fax mode Load your document. Choose a setting you want to change. Press OK . Do one of the following: Other Settings 1.Yes 2.No „ Press 1 to change another setting. „ Press 2 when you have finished choosing your settings. . 5 e Send the fax as usual. 5 Contrast If your document is very light or very dark, you may want to change the contrast. Use Light when sending a light document. Use Dark when sending a dark document. a b c d Make sure you are in Fax mode Load your document. Press Menu, 2, 2, 1. . Press a or b to choose Auto, Light or Dark. Press OK . Note Even if you choose Light or Dark, the machine will send the fax using the Auto setting if you choose Photo as the Fax Resolution. 19 Chapter 5 Changing Fax Resolution The quality of a fax can be improved by changing the fax resolution. Resolution can be changed for the next fax or for all faxes. 5 Dual access You can dial a number and start scanning the fax into memory—even when the machine is sending from memory or receiving faxes. The LCD shows the new job number and available memory. 5 To change the fax resolution for the next fax 5 a b c Make sure you are in Fax mode Load your document. Press Resolution and then a or b to select the resolution. Press OK. . The number of pages you can scan into the memory will vary depending on the data that is printed on them. Note If the Out of Memory message appears while scanning documents, press Stop/Exit to cancel or Start to send the scanned pages. 5 To change the default fax resolution a b c Make sure you are in Fax mode Press Menu, 2, 2, 2. . Real time transmission When you are sending a fax, the machine will scan the documents into the memory before sending. Then, as soon as the phone line is free, the machine will start dialing and sending. If the memory is full, the machine will send the document in real time (even if Real Time TX is set to Off). Sometimes, you may want to send an important document immediately, without waiting for memory transmission. You can set Real Time TX to On for all documents or Next Fax Only for the next fax only. 5 Press a or b to choose the resolution you want. Press OK. Note You can choose four different resolution settings for faxes. Standard Fine Suitable for most typed documents. Good for small print and transmits a little slower than Standard resolution. Good for small print or artwork and transmits slower than Fine resolution. Use when the document has varying shades of gray or is a photograph. This has the slowest transmission. S.Fine Sending in real time for all faxes 5 Photo a b Make sure you are in Fax mode Press Menu, 2, 2, 5. 5.Real Time TX Realtime TX:On . c Press a or b to choose Realtime TX:On (or Realtime TX:Off). Press OK. 20 Sending a fax Sending in real time for the next fax only 5 d Do one of the following: „ Press OK to accept the displayed time. „ Enter the time you want the fax to be sent (in 24-hour format). (For example, enter 19:45 for 7:45 PM.) Press OK . 1.Doc 2.Memory a b c d Make sure you are in Fax mode Press Menu, 2, 2, 5. Press a or b to choose Next Fax Only. Press OK . . Press a or b to choose Next Fax:On (or Next Fax:Off). Press OK . e 5 Do one of the following: „ Press 1 to leave the document in the ADF. „ Press 2 to scan the document into the memory. Overseas Mode 5 If you are having difficulty sending a fax overseas due to possible interference on the phone line, we recommend that you turn on the Overseas mode. After you send a fax using this feature, the feature will turn itself off. Note The number of pages you can scan into the memory depends on the amount of data that is printed on each page. a b c d Make sure you are in Fax mode Load your document. Press Menu, 2, 2, 7. Press a or b to choose On (or Off). Press OK . . Delayed Batch Transmission Before sending the delayed faxes, your machine will help you economize by sorting all the faxes in the memory by destination and scheduled time. All delayed faxes that are scheduled to be sent at the same time to the same fax number will be sent as one fax to save transmission time. 5 Delayed Faxing During the day you can store up to 50 faxes in the memory to be sent within 24-hours. These faxes will be sent at the time of day you enter in step d. 5 a b c Make sure you are in Fax mode Load your document. Press Menu, 2, 2, 3. 3.Delayed Fax . a b c d Make sure you are in Fax mode Press Menu, 2, 2, 4. Press a or b to choose On (or Off ). Press OK . Press Stop/Exit . . 21 Chapter 5 Checking and canceling waiting jobs You can check which jobs are still waiting in the memory to be sent and cancel a job. (If there are no jobs, the LCD shows No Jobs Waiting.) 5 Sending a fax at the end of a conversation 5 At the end of a conversation you can send a fax to the other party before you both hang up. a b c d e a b c Press Menu, 2, 6. Any waiting jobs appear on the LCD. Press a or b to scroll through the jobs and choose the job you want to cancel. Press OK. Do one of the following: „ Press 1 to cancel the selected job. „ Press 2 to exit without canceling. Ask the other party to wait for fax tones (beeps) and then to press the Start or Send key before hanging up. Make sure you are in Fax mode Load your document. Press Start. Replace the handset. . Out of Memory message If you get an Out of Memory message while scanning the first page of a fax, press Stop/Exit to cancel the fax. 5 5 d When you have finished, press Stop/Exit. Sending a fax manually Manual transmission lets you hear the dialing, ringing and fax-receiving tones while sending a fax. If you get an Out of Memory message while scanning a subsequent page, you will have the option to press Start to send the pages scanned so far, or to press Stop/Exit to cancel the operation. a b c d e f Make sure you are in Fax mode Load your document. Pick up the handset of the machine or press Hook/Hold and listen for a dial tone. Dial the fax number you want to call. When you hear the fax tone, press Start. Replace the handset. . Note If you get an Out of Memory message while faxing and you do not want to delete your stored faxes to clear the memory, you can send the fax in real time. (See Real time transmission on page 20.) 22 6 Receiving a Fax 6 Receive modes You must choose the receive mode the external devices and telephone subscriber services you have on your line. This diagram will help you choose the correct mode. (For detail about the receive mode, see Using receive modes on page 24. 6 Choosing the Receive Mode FAX-1360 Do you use a Distinctive Ring subscriber service? No Yes 6 6 See Distinctive Ring. 6 Are you connecting an external telephone or external TAD (telephone answering device) to the machine? Yes No Are you using the voice message function of your external TAD (telephone answering device)? No Do you want the machine to answer fax and telephone calls automatically? Yes No Manual Do you want to use the machine for fax only? Yes No Yes Fax Only Fax/Tel External TAD To select or change your Receive Mode 6 a b Press Receive Mode . Continue to press Receive Mode until your new selection appears. Press OK . After 2 seconds the screen returns to the date and time display, along with your new Receive Mode setting. 23 Chapter 6 Using receive modes Some receive modes answer automatically (Fax Only and Fax/Tel). You may want to change the ring delay before using these modes. See Ring Delay on page 24. 6 External TAD The External TAD mode lets an external answering device manage your incoming calls. Incoming calls will be handled in one of the following ways: „ Faxes will be automatically received. „ Voice callers can record a message on the external TAD. For more information see Connecting an external TAD (telephone answering device) on page 31. 6 Fax only The Fax Only mode will automatically answer every call. If the call is a fax your machine will receive it. 6 Fax/Tel The Fax/Tel mode helps you automatically manage incoming calls, by recognizing whether they are fax or voice calls and handling them in one of the following ways: „ Faxes will be automatically received. „ Voice calls will start the F/T ring to tell you to pick up the line. The F/T ring is a fast pseudo/double ring made by your machine. Also see F/T Ring Time (Fax/Tel mode only) on page 25 and Ring Delay on page 24. 6 Receive mode settings Ring Delay The Ring Delay sets the number of times the machine rings before it answers in Fax Only or Fax/Tel mode. If you have external or extension phones on the same line as the machine or subscribe to the telephone company’s Distinctive Ring service, choose the maximum number of rings. (see Using external and extension telephones on page 34 and Easy Receive on page 25.) 6 6 Manual The Manual mode turns off all automatic answering functions unless you are using the Distinctive Ring feature. To receive a fax in manual mode press Start when you hear fax tones (short repeating beeps). You can also use the Easy Receive feature to receive faxes by lifting a handset on the same line as the machine. Also see Easy Receive on page 25. 6 a b Press Menu, 2, 1, 1. Press a or b to choose how many times the line rings before the machine answers (00-04). Press OK. If you choose 00, the line will not ring at all. Press Stop/Exit. c 24 Receiving a Fax F/T Ring Time (Fax/Tel mode only) If you set the Receive Mode to Fax/Tel, you need to decide how long the machine will signal you with its special pseudo/double-ring when you have a voice call. If it's a fax call, the machine receives the fax. This pseudo/double-ring happens after the initial ringing from the phone company. Only the machine rings and no other phones on the same line will ring with the special pseudo/double-ring. However, you can still answer the call on any telephone. Easy Receive 6 6 If Easy Receive is On: The machine receives fax calls automatically, even if you lift the machine’s handset or the handset of an extension or external phone. When you see Receiving on the LCD or when you hear ‘chirps’ through the handset of an extension phone connected to another telephone wall jack, just replace the handset and your machine will do the rest. 6 If Easy Receive is Semi: 6 a b Press Menu, 2, 1, 2. Press a or b to choose how long the machine will ring to alert you that you have a voice call (20, 30, 40 or 70 seconds). Press OK . Press Stop/Exit . The machine will only receive the fax call if you answered it using the machine’s handset. 6 If Easy Receive is Off: 6 You have to lift the handset of an external phone, and then press Start on the machine. If you are not at your machine, press l 5 1 on the extension phone. (See Using external and extension telephones on page 34.) c Note Even if the caller hangs up during the pseudo/double-ringing, the machine will continue to ring for the set time. Note • If this feature is set to On, but your machine does not connect a fax call when you lift an extension or external phone handset, press the fax receive code l 5 1. • If you send faxes from a computer on the same phone line and the machine intercepts them, set Easy Receive to Off. a b c Press Menu, 2, 1, 3. Press a or b to choose On, Semi or Off. Press OK . Press Stop/Exit . 25 Chapter 6 Additional receiving operations Printing a reduced incoming fax If you choose On, the machine automatically reduces each page of an incoming fax to fit on one page of A4, Letter or Legal size paper. The machine calculates the reduction ratio by using the page size of the fax and your Paper Size setting (Menu, 1, 2). Printing a fax from the memory 6 6 6 If you are using the Paging or Fax Storage feature (Menu, 2, 5, 1), you can still print a fax from the memory when you are at your machine. (See Turning off Remote Fax Options on page 41.) a Press Menu, 2, 5, 3. 5.Remote Fax Opt 3.Print Fax a b c d Make sure you are in Fax mode Press Menu, 2, 1, 5. 5.Auto Reduction Use a or b to choose On (or Off). Press OK. Press Stop/Exit . . b Press Start. Receiving a fax at the end of a conversation At the end of a conversation you can ask the other party to send you a fax before you both hang up. 6 a b c Ask the other party to place the document in their machine and to press the Start or Send key. When you hear the CNG tones (slowly repeating beeps), press Start. Replace the handset. 26 7 Telephone Services and External devices 7 7 Voice Operations Voice calls can be made either with the handset, an extension or external telephone. You can dial manually or use Quick-Dial numbers. Fax/Tel mode when the power key is on When the machine is in Fax/Tel mode, it will use the F/T Ring Time (pseudo/doubleringing) to alert you to pick up a voice call. If you are at the machine, you can lift the handset to answer. If you are at an extension phone, you'll need to lift the handset during the F/T Ring Time and then press # 5 1 between the pseudo/double rings. If no one is on the line, or if someone wants to send you a fax, send the call back to the machine by pressing l 5 1. 7 Making a telephone call 7 a b c To make a telephone call, pick up the handset. When you hear the dial tone, enter a number using the dial pad, One Touch, Speed-Dial or Search. To hang up, replace the handset. 7 7 Hold If you want to put a call on hold, press the Hook/Hold key. To release the call from hold pick up the handset. Picking up an extension handset will not release the call from hold. 7 Fax/Tel mode when the power key is off You can change the default setting of the On/Off key to Fax Receive:On so that you can receive faxes when the power key is off. (See On/Off setting on page 11.) Fax/Tel mode will work in the following ways. Tone or pulse (Canada only) If you have a Pulse dialing service, but need to send Tone signals (for example, for telephone banking), follow the instructions below: 7 When the machine is in Fax/Tel mode and pseudo/double-rings to tell you to pick up a voice call, you can only answer by picking up the machine’s handset. If you answer before the machine F/T rings, you can also pick up the call at an external or extension phone. a b Pick up the handset. Press # on the machine’s control panel. Any digits dialed after this will send tone signals. When you hang up, the machine will return to the Pulse dialing service. 27 Chapter 7 Telephone services Your machine supports the Caller ID and Distinctive Ring subscriber telephone services that some telephone companies offer. Features like Voice Mail, Call Waiting, Call Waiting/Caller ID, Ring Master, answering services, alarm systems or other custom features on one phone line may affect the way your machine works. If you have Voice Mail on your phone line, please read the following carefully. 7 What does Brother's ‘Distinctive Ring’ do? The Brother machine has a Distinctive Ring feature that allows you to use your machine to take full advantage of the telephone company's Distinctive Ring service. The new phone number on your line can just receive faxes. 7 Note You must pay for your telephone company's Distinctive Ring service before you program the machine to work with it. Distinctive Ring Brother uses the term ‘Distinctive Ring’ but different telephone companies have other names for this service such as SmartRing, RingMaster, Teen-Ring, Indent-a-Call or Indent-a-Ring. 7 Do you have Voice Mail? If you have Voice Mail on the phone line that you will install your new machine on, there is a strong possibility that Voice Mail and the machine will conflict with each other while receiving incoming calls. However, the Distinctive Ring feature allows you to use more than one number on your line, so both Voice Mail and the machine can work together without any problems. If each one has a separate phone number, neither will interfere with the other's operations. If you decide to get the Distinctive Ring service from the telephone company, you will need to follow the directions on next page to ‘register’ the new Distinctive Ring pattern they give you. This is so your machine can recognize its incoming calls. 7 What does your telephone company's ‘Distinctive Ring’ do? Your telephone company's Distinctive Ring service allows you to have more than one number on the same phone line. If you need more than one phone number, it is cheaper than paying for an extra line. Each phone number has its own distinctive ring pattern, so you will know which phone number is ringing. This is one way you can have a separate phone number for your machine. 7 Note You can change or cancel the Distinctive Ring pattern at any time. You can switch it off temporarily, and turn it back on later. When you get a new fax number, make sure you reset this feature. Note Please call your telephone company for availability and rates. 28 Telephone Services and External devices Before you choose the ring pattern to register You can only register one Distinctive Ring pattern with the machine. Some ring patterns cannot be registered. The ring patterns below are supported by your Brother machine. Register the one your telephone company gives you. Ring Pattern 1 2 3 4 Rings long-long short-long-short short-short-long very long (normal pattern) 7 Registering the Distinctive Ring pattern Very Important! After you have set the Distinctive Ring feature to on, the receive mode is set to Manual automatically. You cannot change the receive mode to another mode while the Distinctive Ring is set to on. 7 a Press Menu, 2, 0, 3. 0.Miscellaneous 3.Distinctive b c Press a or b to choose Set. Press OK . Press a or b to choose the stored ring pattern you want to use. Press OK . (You hear each pattern as you scroll through the four patterns. Make sure you choose the pattern that the telephone company gave you.) Press Stop/Exit . Distinctive Ring is now set to on. 7 Note If the ring pattern you received is not on this chart, please call your telephone company and ask for one that is shown. „ The machine will only answer calls to its registered number. „ The first two rings are silent on the machine. This is because the fax must ‘listen’ to the ring pattern (to compare it to the pattern that was ‘registered’). (Other telephones on the same line will ring.) „ If you program the machine properly, it will recognize the registered ring pattern of the ‘fax number’ within 2 ring patterns and then answer with a fax tone. When the ‘voice number’ is called, the machine will not answer. 7 d Turning off Distinctive Ring a b c Press Menu, 2, 0, 3. Press a or b to choose Off. Press OK . Press Stop/Exit . Note If you turn off Distinctive Ring, the machine will stay in Manual receive mode. You will need to set the Receive Mode again. (See Choosing the Receive Mode on page 23.) 29 Chapter 7 Caller ID The Caller ID feature lets you use the Caller ID subscriber service offered by many local telephone companies. Call your telephone company for details. This service shows the telephone number, or name if it is available, of your caller as the line rings. After a few rings, the LCD shows the telephone number of your caller (and name, if available). Once you pick up the external phone's handset, the Caller ID information disappears from the LCD, but the call information stays stored in the Caller ID memory. „ You can see the first 16 characters of the number (or name). „ The Out of Area message means the call originated outside your Caller ID service area. „ The Private Call message means the caller has intentionally blocked transmission of information. You can print a list of the Caller ID information received by your machine. (See Printing Caller ID List on page 30.) 7 Viewing Caller ID List If Caller ID is set to On, your machine stores information for the last thirty calls in the Caller ID list. You can view or print this list. When the thirty-first call comes in to the machine, it replaces information about the first call. 7 a b Press Menu, 2, 0, 4. Press a or b to choose Display#. Press OK. The Caller ID of the last call will appear on the display. If no ID is stored, the beeper will sound and No Caller ID will appear on the display. Press a or b to scroll through the Caller ID memory to choose the Caller ID you want to view, and then press OK . The LCD shows the caller's number and the date and time of the call. Do one of the following: „ To return to the Caller ID listing, press d. „ To finish viewing, press Stop/Exit. c d Printing Caller ID List 7 Note Caller ID service varies with different carriers. Call your local telephone company to find out about the kind of service available in your area. a b Press Menu, 2, 0, 4. Press a or b to choose Print Report . Press OK. If no ID is stored, the beeper will sound and No Caller ID will appear on the LCD. Press Start. After printing has finished, press Stop/Exit. Setting the Caller ID to ON If you have Caller ID on your line, then this function should be set to On to display the caller’s phone number on the LCD as the telephone rings. 7 c d a b c 30 Press Menu, 2, 0, 4. 4.Caller ID Press a or b to choose On (or Off). Press OK. Press Stop/Exit . Telephone Services and External devices Connecting an external TAD (telephone answering device) You may choose to connect an external answering device. However, when you have an external TAD on the same telephone line as the machine, the TAD answers all calls and the machine ‘listens’ for fax calling (CNG) tones. If it hears them, the machine takes over the call and receives the fax. If it does not hear CNG tones, the machine lets the TAD continue playing your outgoing message so your caller can leave you a voice message. The TAD must answer within four rings (the recommended setting is two rings). The machine cannot hear CNG tones until the TAD has answered the call, and with four rings there are only 8 to 10 seconds of CNG tones left for the fax ‘handshake’. Make sure you carefully follow the instructions in this guide for recording your outgoing message. We do not recommend using the toll saver feature on your external answering machine if it exceeds five rings. • If You Do Not Subscribe to Distinctive Ring Service: You must plug your TAD into the EXT. jack of your machine. If your TAD is plugged into a wall jack, both your machine and the TAD will try to control the phone line. (See illustration below.) 7 1 1 7 When the TAD answers a call, the LCD shows Ext. Tel in Use. Note • If you do not receive all your faxes, reduce the Ring Delay setting on your external TAD. • If You Subscribe to your Telephone company's Distinctive Ring Service: You may connect an external TAD to a separate wall jack only if you subscribe to your telephone company's Distinctive Ring service, have registered the distinctive ring pattern on your machine, and use that number as a fax number. The recommended setting is at least four rings on the external TAD when you have the telephone company's Distinctive Ring Service. You cannot use the Toll Saver setting. Connections The external TAD must be plugged into the jack labeled EXT. Your machine cannot work properly if you plug the TAD into a wall jack (unless you are using Distinctive Ring). 7 a b Plug the telephone line cord from the telephone wall jack into the jack labeled LINE. Plug the telephone line cord from the external TAD into the jack labeled EXT. (Make sure this cord is connected to the TAD at the TAD's telephone line jack, and not its handset jack.) Set your external TAD to four rings or less. (The machine's Ring Delay setting does not apply.) c 31 Chapter 7 d e f Record the outgoing message on your external TAD. Set the TAD to answer calls. Set the Receive Mode to External TAD . (See Choosing the Receive Mode on page 23.) Special line considerations Roll over phone lines A roll over phone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. The calls are usually passed down or ‘rolled over’ to the next available phone line in a preset order. 7 7 7 Recording an outgoing message (OGM) on an external TAD Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception. a Record 5 seconds of silence at the beginning of your message. (This allows your machine time to listen for the fax CNG tones of automatic transmissions before they stop.) Limit your speaking to 20 seconds. End your 20-second message by giving your Fax Receive Code for people sending manual faxes. For example: ‘After the beep, leave a message or send a fax by pressing l 5 1 and Start.’ Your machine can work in a roll over system as long as it is the last number in the sequence, so the call cannot roll away. Do not put the machine on any of the other numbers; when the other lines are busy and a second fax call is received, the fax call will be sent to a line that does not have a fax machine. Your machine will work best on a dedicated line. Two-line phone system 7 b c Note We recommend beginning your OGM with an initial 5-second silence because the machine cannot hear fax tones over a resonant or loud voice. You may try omitting this pause, but if your machine has trouble receiving, then you must rerecord the OGM to include it. A two-line phone system is nothing more than two separate phone numbers on the same wall outlet. The two phone numbers can be on separate jacks (RJ11) or mixed into one jack (RJ14). Your machine must be plugged into an RJ11 jack. RJ11 and RJ14 jacks may be equal in size and appearance and both may contain four wires (black, red, green, yellow). To test the type of jack, plug in a twoline phone and see if it can access both lines. If it can, you must separate the line for your machine. (See Easy Receive on page 25.) Converting telephone wall outlets There are three ways to convert to an RJ11 jack. The first two ways may require help from the telephone company. You can change the wall outlets from one RJ14 jack to two RJ11 jacks. Or you can have an RJ11 wall outlet installed and slave or jump one of the phone numbers to it. 7 32 Telephone Services and External devices The third way is the easiest: Buy a triplex adapter. You can plug a triplex adapter into an RJ14 outlet. It separates the wires into two separate RJ11 jacks (Line 1, Line 2) and a third RJ14 jack (Lines 1 and 2). If your machine is on Line 1, plug the machine into L1 of the triplex adapter. If your machine is on Line 2, plug it into L2 of the triple adapter. Triplex Adapter RJ14 7 d Plug one end of the second telephone line cord for your TAD into the L2 jack of the two-line TAD. Plug the other end into the EXT. jack on the left side of the machine. 1 2 3 1 RJ11 RJ14 4 Triplex Adapter Two Line Phone External Two Line TAD Machine 2 3 4 Installing machine, external two-line TAD and two-line telephone When you are installing an external two-line telephone answering device (TAD) and a two-line telephone, your machine must be isolated on one line at both the wall jack and at the TAD. The most common connection is to put the machine on Line 2, which is explained in the following steps. The back of the two-line TAD must have two telephone jacks: one labeled L1 or L1/L2, and the other labeled L2. You will need at least three telephone line cords, the one that came with your machine and two for your external twoline TAD. You will need a fourth line cord if you add a two-line telephone. 7 You can keep two-line telephones on other wall outlets as always. There are two ways to add a two-line telephone to the machine's wall outlet. You can plug the telephone line cord from the two-line telephone into the L1+L2 jack of the triplex adapter. Or you can plug the two-line telephone into the TEL jack of the two-line TAD. 7 Multi-line connections (PBX) We suggest you ask the company who installed your PBX to connect your machine. If you have a multi line system we suggest you ask the installer to connect the unit to the last line on the system. This prevents the machine being activated each time the system receives telephone calls. If all incoming calls will be answered by a switchboard operator we recommend that you set the Receive Mode to Manual. We cannot guarantee that your machine will operate properly under all circumstances when connected to a PBX. Any difficulties with sending or receiving faxes should be reported first to the company who handles your PBX. 7 a b Put the two-line TAD and the two-line telephone next to your machine. Plug one end of the telephone line cord for your machine into the L2 jack of the triplex adapter. Plug the other end into the LINE jack on the back of the machine. Plug one end of the first telephone line cord for your TAD into the L1 jack of the triplex adapter. Plug the other end into the L1 or L1/L2 jack of the two-line TAD. c 33 Chapter 7 External and extension phones Connecting an external or extension telephone You can connect a separate telephone directly to your machine as shown in the diagram below. Connect the telephone line cord to the jack labeled EXT. If you answer a call and no one is on the line: 7 7 You should assume that you're receiving a manual fax. Press l 5 1 and wait for the chirp or until the LCD shows Receiving, and then hang up. 7 Note You can also use the Easy Receive feature to make your machine automatically take the call. (See Easy Receive on page 25.) 1 Using a non-Brother cordless external telephone If your non-Brother cordless telephone is connected to the EXT. jack of the machine and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay. If you let the machine answer first, you will have to go to the machine so you can press Hook/Hold to send the call to the cordless handset. 7 2 1 2 Extension telephone External telephone Using remote codes Fax receive code If you answer a fax call on an extension or external telephone, you can tell your machine to receive it by dialing the fax receive code l 5 1. Wait for the chirping sounds then replace the handset. (See Easy Receive on page 25.) Your caller will have to press Start to send the fax. 7 When you are using an external phone, the LCD shows Ext. Tel in Use . 7 Using external and extension telephones If you answer a fax call on an extension or an external telephone connected to the EXT. jack of the machine, you can make your machine take the call by using the Fax Receive Code. When you press the Fax Receive Code l 5 1, the machine starts to receive the fax. If the machine answers a voice call and pseudo/double-rings for you to take over, use the Telephone Answer Code # 5 1 to take the call at an extension phone. (See F/T Ring Time (Fax/Tel mode only) on page 25.) 34 7 Telephone Services and External devices Telephone answer code If you receive a voice call and the machine is in F/T mode, it will start to sound the pseudo/double-ring after the initial ring delay. If you pick up the call on an extension phone you can turn the pseudo/double-ring off by pressing # 5 1 (make sure you press this between the rings). 7 Changing the remote codes The preset Fax Receive Code is l 5 1. The preset Telephone Answer Code is # 5 1. If you want to, you can replace them with your own codes. 7 a Press Menu, 2, 1, 4. 1.Setup Receive 4.Remote Codes 7 b c d e Press a or b to choose On (or Off). Press OK . Enter the new Fax Receive Code. Press OK . Enter the new Telephone Answer Code. Press OK . Press Stop/Exit . Note • If you are always disconnected when accessing your external TAD remotely, try changing the Fax Receive Code and Telephone Answer Code to another threedigit code (such as ### and 999). • Remote Codes might not work with some telephone systems. 35 8 Dialing and storing numbers Speed-Dialing 8 How to Dial Manual dialing Press all of the digits of the fax number. 8 8 a 8 Press Search/Speed Dial, the # (pound) key, and then the two digit Speed-Dial number. One-Touch Dialing Press the One-Touch key that stores the number you want to call. 8 Two-digit number To dial One-Touch numbers 6 to 10, hold down Shift as you press the One-Touch key. Note If the LCD shows Not Registered when you enter a One-Touch number or a Speed-Dial number, a number has not been stored at this location. 36 Dialing and storing numbers Search You can search for names you have stored in the One-Touch and Speed-Dial memories. Press Search/Speed Dial and the menu keys to search numerically, or use the dial pad and then the menu keys to search alphabetically. 8 Fax Redial If you are sending a fax manually and the line is busy, press Redial/Pause, and then press Start to try again. If you want to make a second call to the last number dialed, you can save time by pressing Redial/Pause and Start. Redial/Pause only works if you dialed from the control panel. If you are sending a fax automatically and the line is busy, the machine will automatically redial one time after five minutes. 8 Storing numbers 1 8 You can set up your machine to do the following types of easy dialing: One-Touch, Speed-Dial and Groups for broadcasting faxes. When you dial a Quick-Dial number, the LCD shows the name, if you stored it, or the number. 8 Note 2 If you lose electrical power, the Quick-Dial numbers that are in the memory will not be lost. Storing a pause 1 2 To search numerically. To search alphabetically, you can use the dial pad to enter the first letter of the name you are looking for. 8 Press Redial/Pause to put a 3.5-second pause between numbers. If you are dialing access codes and credit card numbers or overseas, you can press Redial/Pause as many times as needed to increase the length of the pause. 37 Chapter 8 Storing One-Touch Dial numbers Your machine has 5 One-Touch keys where you can store 10 fax or phone numbers for automatic dialing. To access numbers 6 to 10, hold down Shift as you press the One-Touch key. c 8 Enter the fax or telephone number (up to 20 digits). Press OK. Do one of the following: „ Enter the name (up to 16 characters) using the dial pad. Press OK. (To help you enter letters, see Entering Text on page 90.) „ To store the number without a name, press OK . d a b c d Press Menu, 2, 3, 1. Press the One-Touch key where you want to store a number. Enter the number (up to 20 digits). Press OK. Do one of the following: „ Enter the name using the dial pad (up to 16 characters). (To help you enter letters, see Entering Text on page 90.) Press OK . „ To store the number without a name, press OK . e Do one of the following: „ To store another Speed-Dial number, go to step b. „ To finish the setting, press Stop/Exit. Changing One-Touch and Speed-Dial numbers If you try to store a One-Touch or Speed-Dial number where a number has already been stored, the LCD will show the name or number that has been stored there, and will ask you to do one of the following: „ Press 1 to change the stored number. #05:MIKE 1.Change 8 8 e Do one of the following: „ To store another One-Touch number, go to step b. „ To finish storing One-Touch numbers, press Stop/Exit. Storing Speed-Dial numbers You can store up to 100 2-digit Speed-Dial locations with a name. When you dial you will only have to press a few keys (For example: Search/Speed Dial, #, the two-digit number, and Start). 2.Exit „ Press 2 to exit without making a change. If you chose 1, you will be able to change the stored number and name, or enter a new one. Follow the instructions below: a b Press Menu, 2, 3, 2. Use the dial pad to enter a 2-digit Speed-Dial location number (00-99). Press OK. a b Enter a new number. Press OK . Enter a new name. Press OK . „ To change a character, use d or c to position the cursor under the character you want to change, then press Clear/Back. Re-enter the character. 38 Dialing and storing numbers Setting up Groups for broadcasting If you regularly want to send the same fax message to many fax numbers you can set up a Group. Groups are stored on a One-Touch key or a Speed-Dial number. Each group uses up a One-Touch key or a Speed-Dial location. You can then send the fax message to all the numbers stored in a Group just by pressing a One-Touch key or entering a Speed-Dial number, and then pressing Start. Before you can add numbers to a Group, you need to store them as One-Touch or Speed-Dial numbers. You can have up to six small Groups, or you can assign up to 99 numbers to one large Group. 8 The LCD will display your chosen One-Touch numbers with a l, or Speed-Dial numbers with a # (for example l06, #09). G01:l06 #09 e f g Press OK when you have finished adding numbers. Use the dial pad to enter a name for the Group. Press OK . Press Stop/Exit . Note You can easily print a list of all your Quick-Dial numbers. Numbers that are part of a group will be marked in the GROUP column. (See How to print a report on page 46.) a b Press Menu, 2, 3, 3. 3.Setup Groups Choose an empty location where you want to store the Group in one of the following ways: „ Press a One-Touch key. „ Press Search/Speed Dial and enter a two-digit location. Press OK . Dialing access codes and credit card numbers You can combine more than one Quick-Dial number when you dial. This feature may be useful if you need to dial an access code for a cheaper rate long distance carrier. For example, you might have stored ‘555’ on Speed-Dial #03 and ‘7000’ on Speed-Dial #02. You can use them both to dial ‘555-7000’ if you press the following keys: Search/Speed Dial, #03, Search/Speed Dial, #02, and Start. Numbers can be added manually by entering them on the dial pad: Search/Speed Dial, #03, 7, 0, 0, 1 (on the dial pad), and Start. This would dial ‘555-7001’. You can also add a pause by pressing the Redial/Pause key. 8 8 c Use the dial pad to enter a Group number (1 to 6). Press OK . Setup Group:G01 d To add One-Touch or Speed-Dial numbers follow the instructions below: „ For One-Touch number 6, press One-Touch key 6. „ For Speed-Dial location 09, press Search/Speed Dial and then press 0 9 on the dial pad. 39 9 Remote fax options Paging 9 9 You can use only one remote fax option at a time. 9 Fax Forwarding The fax forwarding feature lets you automatically forward your received faxes to another machine. If you choose Backup Print:On the machine will also print the fax (this is a safety feature in case there is a power failure). When you choose Paging, your machine dials the pager number you have programmed, and then dials your Personal identification Number (PIN). This activates your pager so you will know that you have a fax message in the memory. a b c Press Menu, 2, 5, 1. 1.Fwd/Page/Store Press a or b to choose Paging. Press OK. Enter your pager phone number followed by # # (up to 20 digits). Press OK. Do not include the area code if it is the same as that of your machine. For example, press: 1 8 0 0 5 5 5 1 2 3 4 # #. Do one of the following: „ If your pager needs a PIN, enter the PIN, press #, press Redial/Pause, and then enter your fax number followed by # #. Press OK. For example, press: 1 2 3 4 5 # Redial/Pause 1 8 0 0 5 5 5 6 7 8 9 # #. „ If you do not need a PIN, press: Redial/Pause, and then enter your fax number followed by # #. Press OK. For example, press: Redial/Pause 1 8 0 0 5 5 5 6 7 8 9 # # a b Press Menu, 2, 5, 1. 1.Fwd/Page/Store Press a or b to choose Fax Forward. Press OK. The LCD will ask you to enter the fax number you want your faxes to be forwarded to. Enter the forwarding number (up to 20 digits). Press OK. Press a or b to choose Backup Print:On or Backup Print:Off . Press OK. Press Stop/Exit . c d d e 40 Remote fax options e Press Stop/Exit . Note • You cannot change a paging number or PIN remotely. • If you have set Paging, a backup copy will automatically be printed at the machine. Changing Remote Fax Options If received faxes are left in your machine's memory when you change the remote fax options, the LCD will ask you one of the following messages: Erase All Fax? 9 9 Fax Storage The fax storage feature lets you store your received faxes in the machine’s memory. You can retrieve stored fax messages from a fax machine at another location using the remote retrieval commands. See Retrieving fax messages on page 43. Your machine will automatically print a copy of the stored fax. 1.Yes 2.No Print All Fax? 1.Yes 2.No „ If you press 1, faxes in the memory will be erased or printed before the setting changes. If a backup copy has already been printed it will not be printed again. „ If you press 2, faxes in the memory will not be erased or printed and the setting will be unchanged. a b c Press Menu, 2, 5, 1. 1.Fwd/Page/Store Press a or b to choose Fax Storage. Press OK . Press Stop/Exit . Turning off Remote Fax Options 9 9 a b c Press Menu, 2, 5, 1. 1.Fwd/Page/Store Press a or b to choose Off. Press OK . Press Stop/Exit . Note The LCD will give you more options if there are received faxes still in your machine’s memory. (See Changing Remote Fax Options on page 41.) 41 Chapter 9 Remote Retrieval You can call your machine from any touch tone telephone or fax machine, then use the remote access code and remote commands to retrieve fax messages. 9 Using your Remote Access Code 9 a b 9 Dial your fax number from a telephone or another fax machine using touch tone. When your machine answers, enter your remote access code (3 digits followed by l). The machine signals if it has received messages: „ 1 long beep — Fax messages „ No beeps — No messages Setting a Remote Access Code The remote access code lets you access the remote retrieval features when you are away from your machine. Before you use the remote access and retrieval features, you have to set up your own code. The factory default code is inactive code (---l). c a b Press Menu, 2, 5, 2. 2.Remote Access Enter a three-digit code using numbers 0-9, l, or #. Press OK. (The preset ‘l ’ cannot be changed.) Press Stop/Exit . d When the machine gives two short beeps, enter a command. The machine will hang up if you wait longer than 30 seconds to enter a command. The machine will beep three times if you enter an invalid command. Press 9 0 to reset the machine when you have finished. Hang up. c e f Note Do not use the same code as your fax receive code (l 5 1) or telephone answer code (# 5 1). (See Using external and extension telephones on page 34.) You can change your code at any time by entering a new one. If you want to make your code inactive, press Clear/Back in step b to restore the inactive setting (---l) and press OK. Note If your machine is set to Manual mode and you want to use the remote retrieval features, wait about 2 minutes after it starts ringing, and then enter the remote access code within 30 seconds. 42 Remote fax options Retrieving fax messages 9 a b Changing your Fax Forwarding number You can change the default setting of your fax forwarding number from another telephone or fax machine using touch tone. 9 Dial your fax number from a telephone or another fax machine using touch tone. When your machine answers, enter your remote access code (3 digits followed by l). If you hear one long beep, you have messages. When you hear two short beeps, press 9 6 2. Wait for the long beep, and then use the dial pad to enter the number (up to 20 digits) of the remote fax machine where you want your fax messages sent to, followed by # #. a b Dial your fax number from a telephone or another fax machine using touch tone. When your machine answers, enter your remote access code (3 digits followed by l) at once. If you hear one long beep, you have messages. When you hear two short beeps, press 9 5 4. Wait for the long beep, and then use the dial pad to enter the new number (up to 20 digits) of the remote fax machine where you want your fax messages forwarded followed by # #. Press 9 0 to reset the machine when you have finished. Hang up after you hear your machine beep. c d c d Note You cannot use l and # as dial numbers. However, press # if you want to create a pause. e f Press 9 0 to reset the machine when you have finished. Hang up after you hear your machine beep. Your machine will call the other fax machine, which will then print your fax messages. e f 9 Note You can insert a pause in a fax number by using the # key. Note You can insert a pause in a fax number by using the # key. 43 Chapter 9 Remote fax commands Follow the commands below to access features when you are away from the machine. When you call the machine and enter your remote access code (3 digits followed by l), the system will give two short beeps and you must enter a remote command. Remote commands 95 Change the Fax Forwarding, Paging or Fax Storage settings 1 OFF 2 Fax Forwarding 3 Paging 4 Fax Forwarding number 6 Fax Storage 96 Retrieve a fax 2 Retrieve all faxes 3 Erase faxes from the memory 97 Check the receiving status 1 Fax You can check whether your machine has received any faxes.
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